BofA under fire from SEIU, consumer groups - Nashville Business Journal:

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The criticism comes from the , which is tryin to organize the bank’z workforce, along with the and the . They said that largesg bank in California pressured workers to meet salezs quotas thatburdened customers, especiallhy among the working with costly and unnecessary products. “Thed SEIU’s claims misrepresent Bank of America’s relationship with its customerds andits associates,” responded Anne Pace, a spokeswoma for Charlotte, N.C.-based BofA (NYSE:BAC).
Some of the practice being criticized, such as courting thosed at embassies to sign up for checking accountsa andother products, has long been seen as savvy move by majod banks to reach out to Another area of criticism by the groupsd Tuesday involved debt collection. One former BofA employed said the bank falsely threatenedlega action, in violation of federal law. The former employee also said the bank calledc neighbors oftroubled borrowers, asking them to deliver a message to the BofA customer and hoping to embarrass “We will not comment on specificf allegations made by former but will say that our practices are fair,” BofA’d Pace said.
“The bank is committed to providing productd and services to all of our customersa to help them meet theirfinanciaol needs.”